Product satisfaction guaranteed

Having work done on your home or commercial property generally involves a sizeable financial investment which is why Basecare warranties provide an extra layer of protection for added peace of mind.


Allbase products are covered with a manufacturer backed materials warranty as standard. This includes both DIY and professional trade projects.


A Basecare warranty can easily be transferred over to another owner in the event of a house sale.


In the unlikely event anything does go wrong with your Allbase project, our support teams and approved contractors are on hand to help put things right.

Product Warranty Length

The standard Basecare guarantee can be issued to non-approved installers and covers the materials supplied by Allbase. Approved Contractors are able to offer their customers Basecare+ which provides insurance backed protection and a unique first 5-year added protection warranty.

25 years

25 years

15 years


It's estimated more than two-thirds of problems associated with newly completed construction work is down to poor contractor workmanship. The quality of the product and the services we offer is only as good as the sum of its parts, and thats why we only approve the best contractors to apply our products and offer the Basecare protection.

Our nationwide network of approved contractors have to go through a strict application process and are selected on a number of core attributes including customer service skills, workmanship and sound business financials.

By choosing an Allbase Approved Contractor you can have peace of mind that the project will be carried out by a reputable and accredited installation company, using high quality Allbase products to ensure that your property will give you many more years of pleasure.

Liability insurance

All approved contractors must provide a copy of public, product and employees liability insurance documents and sign an indemnity agreement.

Contractor charter

Allbase contractors sign a charter which outlines the level of service and support needed to maintain approved status.

Financial checks

Financial checks are carried out to provide evidence that the contractors company is on a sound financial footing with sufficient resources to meet current and future obligations.