Manufacturer Warranty

Product protection from start to finish

Improvement work on your home or commercial property typically involves a large investment and specifying a system that delivers on high performance, quality and value is a tremendous responsibility. Allbase products are manufactured to the highest possible standards using the latest manufacturing methods and come with a manufacturer backed warranty of up to 25 years as standard for both professional and amateur installers.

FIBRECOAT

Our advanced fibreglass roofing system comes with up to 25 year materials guarantee.

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FIBRELAST

Our GRP roofing product comes with a 25 year materials guarantee as standard.

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GRAVELCOAT

Our resin bonded and bound surfacing system has materials protection for up to 15 years.

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Allbase Approved Contractors

Where quality products meets skilled craftsmanship

Our nationwide network of approved contractors have to go through a strict application process and are selected on a number of core attributes including customer service skills, workmanship and sound business financials.

By choosing an Allbase Approved Contractor you can have peace of mind that the project will be carried out by a reputable and accredited installation company, using high quality Allbase products to ensure that your property will give you many more years of pleasure.

Liability Insurance

All approved contractors must provide a copy of public, product and employees liability insurance documents and sign an indemnity agreement.

Contractor Charter

All approved Allbase contractors will sign a charter which outlines the level of service and support needed to maintain approved status.

Financial Checks

Allbase contractors need to provide evidence that their company is on a sound financial footing with sufficient resources to meet its current and future obligations.

Basecare Extra

Add to your peace of mind with extra cover

If you’ve ever suffered the inconvenience of a failed roof or damaged surface, you’ll know that it’s not always easy to sort out. Not only do you have to find someone reliable to fix it, the cost of the repair can come as a bit of a shock. For extra peace of mind, our approved contractor network, trained and monitored by Allbase are able to offer clients our Basecare Extra warranty which includes a no quibble repair and replace policy, maintenance service and contractor insolvency protection.

Insolvency Cover

Although we perform financial checks on our approved contractors, if for any reason they become insolvent then Basecare Extra will cover the costs of the surface repair or replacement.

No Quibble Repair

All our contractors have public, product and employees liability insurance and in the unlikely event that there was a fault with the installation, the approved contractor will return promptly to solve any issues.

Maintenance Service Schedule

Surface maintenance is essential to keeping your roof or flooring surface in the best possible condition. Basecare Extra customers receive detailed scheduled maintenance reminders along with a free visit after 1 year of installation and discounts on long term scheduled visits.

Transferrable

If you were to sell your property the balance of the Basecare Extra warranty would be transferrable to the new owner, subject to maintenance having been carried out at the recommended intervals.