Information we collect and how we use it
When you place an order, register on our website, provide a review of a product, use any online form on our website, respond to a survey, or enter a competition or promotion, we need to know your name and other information such as your postal address, email address, telephone number and (if placing an order) your credit card number and expiry date or bank account details etc (which are your personal data).
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
Sharing Your Information
Rest assured that we neither rent nor sell your personal information to anyone and that we will share your personal information only as described below.
Allbase personnel and authorised consultants and/or contractors may have access to user information if necessary in the normal course of Allbase business.
Keeping your information safe
We endeavour to protect the information you provide and have various security procedures in place. We store the information provided to us on our secure servers where it can only be read by authorised personnel. Any payment transactions are encrypted using Secure Socket Layer (SSL) technology. This protects your data while being sent over the internet from being intercepted and misused by third parties.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. We also recommend that you avoid using the same password for different online accounts.
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser to enable our systems to recognise your browser and tell us how and when pages in our website are visited and by how many people. Allbase cookies do not collect personal information, and we do not combine information collected through cookies with other personal information to tell us who you are or what your screen name or e-mail address is.
Updating your details
If any of the information that you have provided to us changes, (e.g. your email address, home address, name, contact number or payment details) please update your details in My Account. Alternatively, send us an email entitled “CHANGE OF DETAILS” to firstname.lastname@example.org or you can telephone us on 0113 868 0097.
Should you wish to access the personal information that we hold about you please write to “THE CORRESPONDENCE TEAM” at the above postal address. You will need to include a brief description about the information you require to enable it to be located, proof of identification and payment of our £10 administration fee (cheque to “Allbase Coatings Ltd”). We will then respond to you within 40 days of the date of your request.