Basecare claims application

Submit a claim on your Basecare guaratee

Certificate number*
Enter the certificate number found on your Basecare documentation. If you don't have a copy of your certificate then one can be downloaded from your accounts area.
Product*
Select the Allbase product you used on the project
- Fibrecoat
- Fibrelast
- Gravelcoat
Address*
Enter the address where the product was installed

Street Address Address Line 2 City County Post Code Country
Basecare cover*
Enter the type of Basecare cover you have for the product
- Standard
- Installer
- Basecare+
Installer name*
Can you confirm the name of the contractor who installed the {Product:7:product} system.
Installer contact?*
Have you made contact with the installer to tell them about the problem you're having?
- Yes
- No
- Unable to reach
Roof surface*
Can you please confirm the type of roof surface you are having problems with.
- Garage
- Shed
- Home extension
- Balcony
- Gutter
- Bay window
Describe the issue*
Please describe the problem you are having with your installation? please be as descriptive as possible.
Images
Can you upload any images to show the problem in more detail?
Drop files here or

Accepted file types: jpg, png, Max. file size: 20 MB.
Date*
When did you notice you were having these problems?
MM slash DD slash YYYY
Privacy disclaimer
Read and accept our privacy terms

Consent
We take your privacy very seriously and in order to comply with GDPR legislation, you need to confirm you have read and agree to the privacy policy and terms set out by Allbase to store and use the information provided in this Basecare claim application.

Please note you will not be able to submit your claim without accepting these terms
I agree with the storage and handling of my data by this website

Contact details